Platinum Play Casino Review Introduction
Platinum Play was unveiled way back in 2004 and is owned by Digimedia. Licensed to operate in Europe, Australia and New Zealand, this well-established operator boasts an outstanding range of slots and traditional table games. But can it offer players the complete package? Join us now for our Platinum Play review as we scrutinize performance in a variety of crucial areas.
Design and UX
Polished elegance seems to be the bywords for Platinum Play when it comes to branding. The site features a white, grey and rose color-scheme that serves as an effective backdrop for the colorful game thumbnails. There’s nothing out of the ordinary in terms of layout. On desktops, a large promotional header dominates above the fold and is populated by an above-par welcome offer, as well as a glitzy female and a clever rendering of playing card iconography. On smaller devices, the simpering siren is done away with although the promo header remains in place. Unsurprisingly, the website operated flawlessly during testing.
Platinum Play Game Variety
Games are available in the categories of slots, table games, live casino and video poker. These are exclusively provided by Microgaming. In addition to player favorites such as Thunderstruck 2 and Six Acrobats there’s also a fair few number of lesser-known slot games which offer a pleasing diversion. Joining Platinum Play’s expansive range of slots are blockbuster progressives such as the millionaire-maker, Mega Moolah. Here’s a drill-down of the best slots currently available.
Online Slots
- Agent Jane Blonde
- Alaskan Fishing
- Avalon
- Cool Buck
- Six Acrobats
- Thunder Struck I
- Thunder Struck II
Featured
- Avalon
- Break da Bank
- Immortal Romance
- Jungle Jim
Video Poker
- All Aces Poker
- Bonus Deuces Wild Poker
- Bonus Poker
- Deuces Wild Poker
- Double Double Bonus Poker
- Jacks of Better Poker
- Joker Poker
Platinum Play Casino Games
- Atlantic City Blackjack
- European Roulette
- French Roulette
- Keno
- Super Bonus Bingo
- Vegas Strip Gold Series
Live Dealer
A comprehensive live dealer suite awaits gamers and is powered by acclaimed specialists, Evolution. Cherished table games are available to play including 3-card poker, baccarat, blackjack, stud poker, casino-hold’em and roulette. All tables are overseen by professionally trained croupiers and streamed in crisp HD.
Bonuses and Promotions
Platinum Play treats new registrants to an $800 match bonus that covers the first three deposits. This is how it’s structured:
- First Deposit: 100% Deposit Bonus up to $400
- Second Deposit: 100% Deposit Bonus up to $200
- Third Deposit: 100% Deposit Bonus up to $200
Subject to unfortunate wagering rules of x50 (there are worse, believe us), players have just seven days in which to claim the bonus which is a bit of a smack in the chops, truth be told. Slots contribute 100% weighting towards said play-through rules though thereby taking the sting out to a certain degree.
Detailed information about the other promotions is reserved for registered players, judging by the Platinum Play website. However, it seems that regular deals are sent by email and include deposit bonuses, rewards points, ‘real-world prizes’ such as sport cars and cruise tickets as well as bespoke offers for newly-launched games. We couldn’t find any specific details so we’ll have to take their word for it.
VIP/Loyalty Schemes
Platinum Play operates an invite-only VIP package for ‘a few select players’. So exclusive is this package that VIP invite requests are not even considered according to the website – nice to see an online casino taking a customer-centric approach in all areas. Uh, anyway, underprivileged players will have to make do with a points-rewards scheme in which points can be exchanged for bonus credits. Initiates are immediately granted 2500 upon registration. There are four levels that are presumably unlocked as the player spends inordinate sums of money. We’d like to furnish you with more details about the redemption rates but we weren’t able to find any information on the website. So that’s that.
Customer Support
Live chat is available for basic queries. For Platinum Play players with more pressing questions such as, ‘what redemption rate is applied to your points-based rewards scheme?’ our advice would be to make use of the email address provided. There’s also a very brief FAQ section that offers cursory resolutions to issues relating to registration, withdrawals, deposits and transactional time-outs. And that’s about the size of it as far as customer support is concerned.
Cashier Options
Platinum Play provides players with an outstanding range of options when it comes to spending money. VISA, MasterCard and Maestro are accepted for deposits and withdrawals. As well as these standard options is a raft of online transaction services such as Neteller, Skrill and Interac. Depending on the country in which you’re gambling, these services also include some of the following companies:
- Abaqoos
- Boleto
- CartaSi,
- ClickandBuy
- EcoPayz
- eKonto
- Entropay
- EPS
- iDEAL
- instaDebit
- Nordea
- Paysafe Card
- POLi
- Postepay
- Przelewy24
- Sofortuberweisung
- Solo
Platinum Play Casino Review Conclusion
Platinum Play Casino has got plenty going for it. To begin with, there’s a massive range of online slots, albeit by just one provider. In addition, its live dealer suite gets a major boost thanks to the inclusion of an Evolution-powered platform – they really don’t get much bigger than this storied company when it comes to live casino gaming. We can’t really find fault with the cashier options either. However, there are a few shortcomings. Apart from the above-par welcome promotion, there’s precious little information about exactly what perks are up for grabs. It’s the same with the VIP package too. And what about the bonus credits? What are the redemption rates and how do they actually benefit the player? We can’t really answer these questions at present. So our suggestion for those of you thinking of registering would be this. Stick with pure casino gaming and forgo the ‘perks’ and ‘incentives’ until you’ve got a better idea of the inevitable caveats that lurk beneath
