Spin Casino Review Introduction
Spin Casino was launched in 2019 and is owned and operated by The Palace Group. It features a wide selection of standard casino games and online slots which is also complemented by a live dealer suite. But how does its overall gaming package compare to those offered by other casino operators? Read our Spin Casino review as we now evaluate Spin Casino in a number of key areas. We begin with site design and user experience.
Spin Casino Design and UX
On desktop screens, the Spin Casino website comprises a full-screen layout and a white, navy blue and teal colour-scheme. As is typical of most iGaming platforms, a large header dominates above the fold promoting the latest player incentives and perks. Beneath are the game thumbnails, which are arranged in horizontal rows. A tabbed menu allows for navigation between the various categories.
In the actual lobby, the thumbnails are organised into six well-spaced columns that collapse into three or four columns on mobiles, depending on your screen orientation. Games can be grouped according to type with search functionality also provided for players looking for specific titles.
Unsurprisingly, the Spin Casino platform is totally responsive and operated without issue during our testing. It also looks polished, is logically structured as well as being fully compatible with both PC and smart devices. So everything is as it should be in respect of design and UX.
Spin Casino Game Variety
Like any top operator, Spin Casino offers an excellent range of online slots. Although they’re from just one developer (Microgaming), plenty of big titles are available. Some of the best include Avalon, Thunderstruck I and II, Book of Oz, Immortal Romance, Book of Ox and Lucky Leprechaun. In addition to these, players will be able to try their hand at Microgaming’s celebrated Mega Moolah jackpot as well as a few lesser-known progressives like Treasure Nile, Cash Splash and Lotsaloot.
Joining Spin Casino’s expansive range of slot games is a decent collection of roulette and blackjack variants. Some of these are as follows:
Roulette
- European Roulette
- French Roulette
- Multi-Wheel Roulette
- Premier Roulette
- Sapphire Roulette
Blackjack
- European Blackjack
- Classic Blackjack Gold
- Vegas Strip Blackjack
- High Street European Blackjack
- European Blackjack Gold Series
Spin Casino Live Dealer Games
Spin Casino’s live dealer games are powered by Evolution Gaming – one of the most acclaimed live specialists in the industry. As a result, players will be able to enjoy super-smooth HD streaming during game-play, live chat and detailed in-game statistics. All games are also overseen by professional croupiers who have been specifically trained to work in live environments. Live dealer casino games include:
- Real Dealer Roulette
- Live Roulette
- Live Blackjack
- Deal or No Deal Live
- Monopoly Live
- Live Casino Holdem
- Live Baccarat
- Live Ultimate Texas Holden
- Live Dream Catcher
- Free Bet Blackjack
- Side Bet City
Spin Casino Customer Support
A basic FAQ section awaits players with standard questions relating to account registration, processing times and wagering requirements. At the time of writing, this doesn’t offered resolutions to any other areas, which is a shame. Those with more pressing queries not covered by the FAQ section can get in touch through live chat, telephone or email. Happily, customer support is offered on a 24/7 basis which goes some way in compensating.
Cashier Options
Standard payment options are available and include VISA, MasterCard and Maestro. These are joined by popular online transactions services, Neteller, Skrill, PaySafe Card, Eco Payz and Entropay. It goes without saying that all online transactions are securely encrypted. Withdrawals with web wallets can take from 2 to 24 hours. For credit/debit card payments its 1 – 5 working days while bank account transfers are usually processed in 1 to 2 working days.
VIP/Loyalty Schemes
Spin Casino operates an exclusive loyalty club that awards points every time you play. These can then be redeemed for ‘free’ casino credits. There are six levels, with progression depending on the amount of money you’re willing to spend. Obviously, the more you play, the further you’ll progress. All slot games, parlour games and American roulette contribute 100% towards the loyalty point system. Table poker, roulette, Red Dog, Casino Was and Sic Bo contribute 50% while all games of video poker and blackjack contribute 10%. Classic Blackjack, Aces Video and Power Poker games offer 2% rates.
Currently, 5000 loyalty points are worth $10. However, in order to earn those 5000 loyalty points you’ve got to spend $1000. Sorry, but we’re struggling to see the value here. To put this point rate in perspective, in order to qualify for the platinum level, players are expected to accumulate 75,000 points. Needless to say, this is going to require sustained, extravagant spending. We should also make mention of the fact that all loyalty/bonus points must be redeemed within 90 days of acquisition. Shall we move on?
Player Safety
According to the website, Spin Casino supports ‘Responsible Gambling’. Despite pledging allegiance to a contradiction in terms, it’s certainly encouraging that a robust verification policy has been put in place. Detailed information is also included offering advice to gamers on how to play responsibly. ‘Take a break’,’ session reminders’ and ‘self-exclusion’ options have been made available as well.
Spin Casino Review Conclusion
There’s little wrong with Spin Casino in terms of game variety. There are more than 400 slots to choose from. These are supported by one of the most outstanding live dealer suites in the industry. Site design and usability are also fine with the Spin Casino website operating flawlessly across all devices. However, the rewards scheme leaves a great deal to be desired. In order to collect enough points to get $10 credit you’ve got to spend one thousand pounds – not much of a reward at all in our book. We could also have done with a more comprehensive FAQ section. With these issues aside, the Spin Casino website still has plenty going for it. Our advice would be to disregard the loyalty point system out of hand and just focus on the games.
